Privacy policy for the Boomerang information portal
This policy explains how the editorial team behind this independent information portal handles personal data connected with your use of the site. It covers the Boomerang website you are reading, rather than the separate account held by the gambling operator. For questions about our editorial work, you can return to Boomerang or email [email protected].
Who controls your personal data
The Boomergang editorial team is the controller for personal data processed through this information portal. We determine why information is collected, how it is used and how long it is retained. Data submitted to the gambling operator after you follow its own route is handled under that operator's privacy policy instead.
Your enquiries may include your name, email address, the subject of your message and any information you choose to include. Please avoid sending identity documents, payment records, account credentials or other sensitive personal information when contacting us. We only need enough detail to understand an editorial question and respond to it.
Information collected through this portal
| Type of information | When it is collected | Likely purpose |
|---|---|---|
| Enquiry details | When you send an email or use a contact form | To answer your question and keep an editorial record |
| Technical information | When the site is accessed | To deliver pages, maintain security and understand basic site performance |
| Cookie information | Where permitted by your consent settings | To support consent choices and measure website use |
Technical records may contain an IP address, browser type, device information, requested page and time of access. Depending on your settings, this portal may also receive cookie identifiers and information about how visitors move between pages. We do not use information submitted to us to create a gambling account.
Why information is processed
We process enquiries so that we can answer questions about our articles, correct factual errors and investigate reader concerns. Technical information supports secure operation and legitimate assessment of how useful the portal is. Where analytics or advertising technologies require consent, that processing begins only after you make the relevant choice.
Our lawful bases include taking steps at your request before entering correspondence with you, meeting legal obligations and pursuing legitimate interests in operating a secure informational website. We may also rely on consent for optional analytics or advertising processing. You can withdraw consent without affecting processing carried out before withdrawal.
How long records are kept
Editorial correspondence is retained only for as long as needed to manage the enquiry, document any response and meet relevant legal duties. Security logs are kept for the period required to protect the portal and investigate misuse. Retention periods are reviewed periodically rather than applying one arbitrary period to every kind of record.
Who receives the information
Information may be handled by service providers that support hosting, security, email delivery, analytics or advertising. These providers act under contractual controls and receive only the information needed to perform their service. We may also disclose information where the law requires it or where necessary to protect the portal, its users or the public.
We do not sell personal data for cash. Any transfer outside the UK will be supported by an appropriate safeguard, such as an adequacy regulation or approved contractual clauses, where the relevant transfer rules apply.
Your rights under UK data protection law
Subject to the legal conditions, you may ask us for access to your personal data and request correction of inaccurate information. You can also ask for deletion, restriction of processing, portability in an appropriate format, or object to processing based on a legitimate interest.
Where processing relies on consent, you may withdraw it at any time. To exercise a right, email [email protected] with enough detail for us to locate the relevant correspondence. You may also complain to the Information Commissioner's Office at ico.org.uk.
Children and changes to this policy
This portal is intended for adults aged 18 and over. We do not knowingly collect personal information from children, and access to gambling-related content is restricted to those who are 18+. Shared devices should be protected with suitable parental-control software, particularly when a minor could otherwise access gambling content.
We may revise this policy when our services or legal obligations change. Material updates will be reflected on this page, and the version then in force will apply from its publication. Questions about this policy can be sent to [email protected].
This page provides information about our editorial portal and does not apply to the operator's account system. For confidential help with gambling, visit BeGambleAware.org.
This policy is provided for information and marketing purposes only. We are not a casino operator, bookmaker or organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). Free, confidential support is available through BeGambleAware.org.
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